Terms & Conditions

Last modified: February 7, 2025

Welcome to betterclass! Before using our website and services, please carefully read these Terms and Conditions. By accessing or using betterclass, you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions, including our Privacy Policy.

Acceptance of Terms
User Accounts
Account Suspension
Pricing
Payment Methods
Subscriptions
Subscription Cancellations
Refund Policy
Intellectual Property
Schools and Institutions
Third-Party Links
Privacy Policy
Prohibited Activities
Disclaimer of Warranties
Limitation of Liability
Indemnification
Termination of Services

1. Acceptance of Terms

By using betterclass or purchasing any of our services, you agree to be bound by these Terms and Conditions, as well as any additional terms, policies, or guidelines that may apply to specific services or features. These terms govern your access to and use of our website and services, and you acknowledge that you have read, understood, and accepted them in full.

If you do not agree with any part of these terms, you must refrain from using our website, services, or any related content. Your continued use of betterclass constitutes your acceptance of these Terms and Conditions and any updates or modifications that may be made in the future.

2. User Accounts

To access certain parts of our services, you may be required to create an account. By creating and using an account, you agree to the following terms:

Accurate and Up-to-Date Information: You agree to provide accurate, complete, and up-to-date information during the registration process. You are responsible for ensuring that your account information remains current, and you agree to update it as needed.
Confidentiality and Security: You are solely responsible for maintaining the confidentiality of your account, username, and password. You agree to take all necessary precautions to prevent unauthorized access to your account, including but not limited to keeping your login details secure.
Account Sharing and Multiple Access: You must not share your account or password with others. Sharing your login credentials, allowing others to access your account, or permitting access from multiple IP addresses is strictly prohibited. Such actions will be considered a serious violation of our Terms and Conditions, and your account will be permanently banned without the possibility of a refund.
Reporting Unauthorized Use: You agree to notify us immediately if you suspect any unauthorized use of your account or if there is any other security breach. Prompt reporting will help protect your account and the integrity of our services.
Liability Disclaimer: betterclass is not liable for any losses, damages, or consequences arising from your failure to comply with the above account responsibilities. You are fully accountable for all activities that occur under your account, and any breach of these terms may result in the suspension or termination of your account.

3. Account Suspension and Deletion

We reserve the right to suspend or permanently delete your account if we detect any violations of our Terms and Conditions. These violations include, but are not limited to:

Providing false, misleading, or inaccurate information during the registration process.
Sharing your account credentials or allowing others to access your account without authorization.
Engaging in any unauthorized, illegal, or unethical activities while using our services, including but not limited to fraudulent activities or abuse of the platform.

In the event of suspension or deletion of your account, you may lose access to your data and any remaining subscription time, and you will not be entitled to any refund for the unused portion of your subscription.

You may also request to delete your account at any time by contacting us directly. Upon successful account deletion, your access to our services will be terminated. However, please note that no refunds will be issued for any remaining subscription period after the account has been deleted.

4. Pricing

We offer three subscription plans:

Monthly Access: $10 USD per month.
Quarterly Access: $30 USD per quarter.
Annual Access: $89 USD per year.

We reserve the right to change subscription pricing at any time. Any changes will be communicated to you in advance, and new rates will apply only after your current subscription period ends. Your continued use of the services after a price change constitutes your acceptance of the new price.

5. Payment Methods

We accept payments through Visa, MasterCard, Apple Pay, Google Pay, and other payment methods as listed on the payment page. All payments are securely processed through a third-party payment provider to ensure your information is handled safely.

For users in countries where our payment system does not support transactions, we offer a manual payment option as a workaround solution. If you are unable to complete your payment through the available digital methods, please contact us directly to arrange an alternative payment process.

6. Subscriptions

By subscribing to our services, you agree to the following terms:

Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it prior to the renewal date. You acknowledge and agree that we will charge your payment method for the applicable subscription fee for each renewal period, unless you take action to cancel your subscription before the next billing cycle begins.
Authorization to Charge: You authorize betterclass to charge your designated payment method for the subscription fees associated with your plan. This includes any applicable taxes or additional fees as outlined during the subscription process. You are responsible for ensuring that your payment method is valid and up to date. If there is an issue with your payment, we may suspend or terminate your access to the services until payment is successfully processed.

7. Subscription Cancellations

You may cancel your subscription renewal at any time through your account settings. Upon cancellation, your subscription will remain active until the end of the current billing cycle, after which access to our services will be discontinued.

Please note that all payments are non-refundable, and no refunds will be issued for any fees already paid, regardless of the cancellation date. Cancellation only applies to future billing cycles and does not entitle you to a prorated refund.

Immediate termination of access may occur under the following circumstances:

Fraud or Payment Issues – If there is suspected fraud, chargebacks, or failed payments, access may be revoked immediately.
Violation of Terms of Service – If your account is found to be in breach of our policies, including misuse or abuse of our services, access may be terminated without prior notice.
Digital Product Access – If your subscription includes access to downloadable content or licensed digital materials, cancellation may result in the immediate loss of access to those resources.
Coupon Code or Discounted Subscription – If your subscription was purchased using a coupon code or promotional discount, access will be revoked immediately upon cancellation, regardless of the remaining duration of the billing period.

8. Refund Policy

We take pride in providing high-quality, downloadable lesson materials for educators. As our products are digital goods, they cannot be “returned” once downloaded. Therefore, all sales are final, and we do not offer refunds under any circumstances except in cases of proven technical defects that prevent access to the product.

Situations where refunds are not provided
We do not provide refunds in any situation, including but not limited to:

You changed your mind after purchasing.
The materials did not meet your expectations.
You purchased the wrong item by mistake.
You lack the necessary software or skills to use the materials.
You no longer need the lesson plan after downloading it.
Your purchase was made more than 24 hours ago.
You found a similar or free version elsewhere after purchase.
You expected features or materials that were not advertised in the product description.
You purchased the subscription for someone else, and they do not want it.
You misunderstood the product’s suitability for your teaching style.
Your payment was made using someone else’s account without their consent.
You experienced minor technical issues that do not prevent access to the materials.
You failed to cancel before the renewal date.
You claim unauthorized access to your account but do not provide verifiable proof.
You forgot to cancel a free trial or subscription before it renewed.
You purchased a discounted or promotional item that explicitly states “no refunds.”
You downloaded the materials and then requested a refund.
You changed jobs, stopped teaching, or no longer have a use for the materials.
Your preferred payment method was not available, and you used an alternative method instead.
You misunderstood the refund policy or assumed exceptions would be made.

Exceptional Circumstances
A refund may be considered only if:

The lesson plan is not as described – If the content is significantly different from the product description or preview provided on our website.
The file is corrupted or cannot be accessed – If you are unable to open or use the PDF file due to a technical issue on our end, and our support team is unable to resolve the issue.
Duplicate purchase – If you accidentally purchased the same item twice within the same account, we can review your request for a refund.

Requesting a Refund
If you believe your purchase qualifies for a refund, please contact our support team within 24 hours of your purchase with the following details:

Order number
Description of the issue
Screenshots or other relevant evidence

We will review your request and respond within a reasonable timeframe. If a refund is granted, it will be processed back to the original payment method used.

9. Intellectual Property

All content available through betterclass, including but not limited to lesson plans, instructional materials, and website features, is the exclusive property of betterclass and is protected by copyright, trademark, and other applicable intellectual property laws.

By purchasing a subscription, you are granted a limited, non-exclusive, non-transferable license to access and use the materials for personal and educational purposes only. This license permits you to use the lesson plans within your own teaching environment, whether in-person or online, provided that access is restricted to your enrolled students in a closed, private setting.

You are strictly prohibited from:

Redistributing, reselling, or sharing betterclass materials in any form, whether for free or for profit.
Modifying or altering the content for distribution beyond your personal teaching use.
Uploading or sharing the materials on public websites, forums, social media platforms, or any third-party repositories.
Using the content for commercial purposes beyond its intended classroom use.

Any unauthorized use, reproduction, or distribution of our materials may result in the termination of your subscription without refund and may also lead to legal action.

10. Content Usage for Schools and Institutions

Schools, language centers, and other educational institutions are welcome to use betterclass materials as part of their curriculum; however, each teacher who accesses the content must have their own individual subscription. A single subscription is intended for personal use by one educator and cannot be shared among multiple instructors.

To maintain compliance with our terms, institutions must adhere to the following guidelines:

One Subscription Per Teacher – Each teacher utilizing betterclass lesson plans and resources must hold an active, separate subscription. Sharing a single account across multiple educators is strictly prohibited.
No Shared Login Credentials – Schools and institutions may not share login details among staff members. Each teacher must use their own personal account to access materials.
Bulk Licensing Options – Institutions that require multiple licenses for their faculty can contact betterclass for customized bulk licensing packages, which may include discounts or administrative access for easier subscription management.
Restricted Distribution – While teachers may use betterclass materials in their classrooms, the content cannot be stored on shared institutional servers, intranet systems, or cloud platforms accessible by multiple users without explicit permission from betterclass.

Failure to comply with these terms may result in the suspension or termination of access without refund. Institutions seeking multi-teacher access should reach out to betterclass to discuss appropriate licensing solutions.

11. Third-Party Links and Resources

Our website may include links to third-party websites, services, or resources for informational purposes or convenience. These external sites are not operated, controlled, or endorsed by betterclass, and we do not assume responsibility for their content, accuracy, availability, or any potential risks associated with their use.

By clicking on third-party links, you acknowledge and agree that:

betterclass has no control over external sites – We do not monitor, verify, or maintain third-party content and are not liable for any changes, inaccuracies, or issues that may arise.
Your interactions are at your own risk – Any engagement with third-party websites, including purchases, data sharing, or account creation, is solely your responsibility. We recommend reviewing the terms, policies, and security measures of these external platforms before proceeding.
betterclass is not liable for third-party actions – We are not responsible for any damages, losses, or issues resulting from your interactions with third-party services, including but not limited to security breaches, misleading information, or service disruptions.

12. Privacy Policy

By using our services, you agree to comply with our Privacy Policy, which outlines how we collect, use, store, and protect your personal information. We are committed to safeguarding your privacy and ensuring that your data is handled with the utmost care and security. Our Privacy Policy provides detailed information on the types of data we collect, the purposes for which we use it, and the measures we take to protect it.

We take your privacy seriously and are dedicated to ensuring that all personal information is processed in accordance with applicable laws and regulations. If you have any questions or concerns about how we handle your data, please refer to our Privacy Policy or contact us directly.

13. Prohibited Activities

To maintain the integrity and security of our platform, users must refrain from any actions that could disrupt, damage, or compromise betterclass, its services, or other users. The following activities are strictly prohibited:

Engaging in unlawful or fraudulent activities, including identity fraud, financial scams, or misleading claims.
Attempting to gain unauthorized access to restricted areas of the website, user accounts, or internal systems.
Copying, modifying, reproducing, or redistributing betterclass content, including lesson plans and materials, without explicit permission.
Uploading viruses, malware, spyware, or any harmful code that could interfere with platform functionality or compromise user data.
Engaging in excessive automated requests, spamming, or other activities that degrade system performance or availability.

Violations of these terms may result in immediate termination of access, legal action, or other necessary measures to protect the platform and its users. If you suspect misuse or security concerns, please report them to our support team immediately.

14. Disclaimer of Warranties

We provide our services and materials on an “as is” and “as available” basis. This means that, while we strive to offer the best experience possible, we do not make any express or implied warranties or guarantees regarding the functionality, availability, accuracy, or reliability of our services, content, or materials.

To the fullest extent permitted by law, we do not guarantee that our services will be uninterrupted, error-free, or free from viruses or other harmful components. We do not warrant the accuracy, completeness, or timeliness of the materials or information provided through our services.

Furthermore, we disclaim any responsibility for any loss, damage, or inconvenience caused by your reliance on the services or materials, or for any actions taken based on such content. Any content, advice, or recommendations provided through our services is intended solely for informational purposes and should not be construed as professional advice.

We do not accept responsibility for any issues, including but not limited to service interruptions, data loss, or any technical problems that may arise from using our platform, whether due to external factors or internal system failures.

By using our services, you acknowledge and agree that you do so at your own risk and that we are not liable for any consequences, directly or indirectly, that may result from the use of our services or materials.

15. Limitation of Liability

betterclass shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our services. This includes, but is not limited to, damages resulting from data loss, service interruptions, system errors, unauthorized access to accounts, or any other issues related to the use of our platform.

We are not responsible for any loss of data, disruption to your activities, or any financial, emotional, or reputational harm that may occur as a result of using our services. This includes, but is not limited to, situations where there are delays, errors, or inaccuracies in the information provided, as well as circumstances where unauthorized third parties gain access to your account or personal data despite our security measures.

By using our services, you agree that betterclass, its affiliates, employees, or partners shall not be held liable for any damages, losses, or costs incurred, whether foreseeable or unforeseeable, even if we have been advised of the possibility of such damages.

You acknowledge and agree that your use of our services is at your own risk, and we shall not be held responsible for any consequences, including but not limited to financial loss, data loss, personal injury, or other adverse effects resulting from the use or inability to use our services.

16. Indemnification

By using betterclass, you agree to indemnify, defend, and hold harmless betterclass, its employees, affiliates, directors, officers, and partners from any and all claims, losses, damages, liabilities, costs, and expenses (including but not limited to legal fees) arising out of or in connection with your violation of these Terms and Conditions, or any actions taken by you that cause harm, damage, or legal consequences to betterclass or any third parties.

This includes any claims arising from your failure to comply with any applicable laws, regulations, or policies, as well as any misuse or unauthorized use of our services. You agree to take full responsibility for any consequences resulting from your breach of these Terms and Conditions and will cover all costs and damages incurred by betterclass in relation to such breaches.

betterclass reserves the right to assume the exclusive defense and control of any matter subject to indemnification, at your expense, and you agree to cooperate fully with betterclass in the defense of any such claims.

17. Termination of Services

We reserve the right, at our sole discretion, to terminate, suspend, or restrict your access to our services at any time, with or without prior notice, if you violate these Terms and Conditions or engage in any activities deemed prohibited by betterclass. This includes, but is not limited to, actions that may harm the integrity of our platform, disrupt other users’ experiences, or violate applicable laws, regulations, or our policies.

betterclass may take such actions if we determine that your use of our services is unlawful, harmful, abusive, or otherwise inappropriate. We also reserve the right to block or remove any content you post or share that violates our guidelines, without notice or liability.

In the event of termination or restriction of access, you understand that you will no longer be able to use the services, and any data or content associated with your account may be deleted or made inaccessible. You agree that we will not be liable for any loss or damage resulting from the suspension or termination of your access.

betterclass may, at its discretion, choose not to enforce this provision in any particular case, but any such delay or failure does not waive our right to enforce this provision in the future.

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