Last Updated: Sep 14, 2024

Welcome to betterclass! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. Whether you’re subscribing to our premium ESL lesson plans or browsing our free resources, we want you to feel confident that your information is handled with care and respect. By using betterclass.net, you agree to the practices described in this policy. Please take a moment to review it, and feel free to contact us if you have any questions or concerns.

1. Information We Collect

We collect personal data to provide you with our premium ESL lesson plans and ensure a seamless experience on our website. The types of data we collect include:

a) Information You Provide Directly:

  • Name
  • Email address
  • Payment details (processed and encrypted by third-party payment providers)
  • Account credentials (username and password)
  • Billing information
  • Any other information you choose to provide when you create an account or contact us

b) Information We Collect Automatically:

  • IP address
  • Browser type and settings
  • Device type
  • Usage information (e.g., pages viewed, links clicked, time spent on the website)
  • Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services, including lesson plans, educational materials, and account management.
  • To process payments and manage subscriptions.
  • To communicate with you regarding account updates, new content, and customer support inquiries.
  • To prevent fraudulent activities, maintain the security of the website, and enforce our Terms of Use.
  • To conduct analytics and understand how users interact with our website to improve user experience.
  • To comply with legal obligations and resolve disputes.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

a) Service Providers:
We may share your information with trusted third-party providers who assist us in operating the website, processing payments, or providing customer support (e.g., payment processors like Plata by Mono). These providers are contractually obligated to safeguard your data and use it only for the services they provide to betterclass.

b) Legal Requirements:
We may disclose your information if required by law, court order, or legal process to protect our rights, safety, or property.

c) Business Transfers:
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a new entity as part of the business transaction.

4. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Update: You can access and update your account information at any time by logging into your account on the website.
  • Deletion: You may request to delete your personal information by contacting us at contact@betterclass.net. Please note that some information may need to be retained for legal or legitimate business purposes.
  • Opt-out: You can opt-out of marketing communications by following the unsubscribe link in our emails or by contacting us directly.

5. Data Security

We use industry-standard security measures to protect your data, including encryption for payment information and secure server protocols. However, no online transmission of data can be guaranteed 100% secure. While we strive to protect your personal information, we cannot ensure or warrant its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us to:

  • Remember your login credentials.
  • Personalize your experience by tracking preferences.
  • Analyze traffic and usage patterns on the site.

You can adjust your browser settings to refuse cookies, but doing so may limit certain features and functionalities of the website.

7. Subscription and Payment Data

When you purchase a monthly or annual subscription, your payment information is securely processed by third-party payment gateways (e.g., Plata by Mono). betterclass does not store your payment card details. All payments are handled with strict adherence to PCI-DSS (Payment Card Industry Data Security Standard) compliance to ensure your financial information is secure.

8. Third-Party Links

Our website may contain links to external websites or resources, such as social media platforms or payment processors. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing their privacy policies before providing any personal data.

9. Children’s Privacy

betterclass is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us so we can promptly delete it.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the updated policy on this page and update the “Last Updated Date” at the top. We encourage you to review this policy periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: contact@betterclass.net