Uh-oh, your payment didn’t go through 😢
No worries—your card wasn’t charged. Payments can sometimes fail due to bank restrictions or our payment processor’s geo limitations. Here’s how we can fix it:
1. Retry your purchase
Quickest solution
Try buying again with a different card to see if that resolves the issue. If it doesn’t work, simply move on to Option 2 for an alternative solution.
2. Alternative payment method
Backup method
Select your subscription plan, and you'll be redirected to a backup payment provider. Once you complete the payment, we’ll manually connect it to your account within a few minutes.
